Date: May 16, 2024

Location: IN, US

Organization: HHC

Division:Eskenazi Health  

Sub-Division: Hospital  

Req ID:  20282 


Schedule: Full Time 

Shift: Varied (Days/Evenings) 


Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.




FLSA Status


Job Role Summary

The Staff Pharmacist-Outpatient clinically reviews prescriptions and performs final product verification and patient education. The Staff Pharmacist-Outpatient is responsible for supervising the technicians on staff to ensure maximum safety, efficiency, and productivity. This position makes clinically appropriate decisions within their scope of practice under Indiana and Federal law. The Pharmacist provides clinical services such as vaccine administration, demonstration and education for the use of DME products, and anticoagulant monitoring.

Essential Functions and Responsibilities

  • Consistently performs clinical  reviews of prescriptions by analyzing patient medical records including diagnoses, laboratory values, drug-drug interactions, therapeutic duplications, drug-disease contraindications, and allergies to the highest professional level
  • Consistently resolves, documents, and communicates all appropriate clinical concerns discovered during clinical review within the policies and procedures of the organization and within state and federal regulations and laws
  • Provides complete patient counseling on all new DME prescriptions, provides counseling on non-DME prescriptions as deemed clinically appropriate,  and ensures an offer of counseling is provided by technicians on refill prescriptions
  • Reviews non-formulary orders for Health Advantage and commercial plans, contacts prescriber, discusses formulary options and educates prescriber as appropriate, encourages appropriate formulary choices, and makes appropriate decisions regarding use of non-formulary drug use
  • Provides information on medications to physicians, nurses, and other health professionals when  requested and appropriately documents verbal prescriptions and changes to electronic orders
  • Consistently and accurately enters orders into computer system, clinically reviews all prescriptions, fills prescriptions, and checks prescriptions within professional expectations and guidelines to prevent medication errors
  • Evaluates all payer sources to determine coverage eligibility for all patients, consistently chooses correct carrier codes, explores all potential payer sources for patient, makes appropriate referrals, uses all available tools to determine factual financial status, and makes appropriate clinical decisions regarding when to provide medication when financial resources are not available to the patient
  • Consistently meets the productivity benchmark associated with staffing model including performing clinical reviews, filling prescriptions, verifying final products, dispensing medications, and performing all other pharmacy duties
  • Supervises and directs technicians and provides feedback and training in all work areas to maximize safety, efficiency, and productivity
  • Maintains a clean, neat, and professional work area at all times and directs staff of technicians to do the same; offers and implements suggestions to improve safety, workflow, and efficiency
  • Demonstrates AIDET principles in all communications and resolves crisis situations in a calm, constructive, and professional manner; has the ability to assist others in obtaining positive crisis resolution outcomes
  • Maintains efficient work flow by analyzing and adapting to changes in volume and staffing; organizes, deploys, and redeploys staff as needed to maintain flow and utilize downtime efficiently; acts as a supervisor, pharmacist, or technician as needed to optimize service 
  • Performs controlled substance accountability duties in assigned work area including, but not limited to: performing shift, daily, and monthly controlled substance counts as prescribed by management in a timely fashion, investigating and correcting discrepancies as soon as they come to light, always double/ triple counting prescriptions, obtaining proper identification, and obtaining patient signatures
  • Consistently ensures constant state of readiness for TJC, DEA, Board of Pharmacy, Board of Health, and all other regulatory bodies by maintaining compliance with all laws, statutes, and regulations, and suggests and implements process improvement that can be duplicated throughout the department to assist all in maintaining a constant state of readiness
  • Consistently maintains compliance with all hospital and departmental policies and procedures, suggests changes in current and new policies, and assists in implementation of needed policies

Job Requirements

  • Doctor of Pharmacy (PharmD) or Bachelor of Science in Pharmacy degree required
  • Licensure in the State of Indiana or licensure eligible (if licensure eligible, attainment of license within 90 days of hire)
  • Completion of APhA Pharmacy–Based Immunization Delivery certificate program within first year of employment
  • Obtain and maintain AHA Basic Life Support certification
  • Knowledge of relevant federal and state laws pertaining to all aspects of pharmacy practice including hazardous materials and drugs, and accepts legal responsibility for pharmacy operations and technician activities performed under their supervision

Knowledge, Skills & Abilities

  • Knowledge and skills necessary to provide care appropriate to the age of patients served; must demonstrate knowledge of the principles of human growth and development over the life span and possess the ability to assess data and interpret appropriate information needed to identify each patient's requirements relative to age-specific needs; age appropriate cognitive abilities, skills, techniques and communications are detailed in the department/area/unit job specific/age specific competencies.
  • Ability to work and communicate effectively with other departments and medical staff
  • Ability to perform and direct technicians’ work




Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.