WORKFORCE DIRECTOR (50080171)

Job Role Summary

The Director of Health Workforce Management provides strategic direction, technical leadership, and oversight to the health workforce component of the project. This will include strengthening leadership and governance; workforce performance improvement; evidence-based human resource planning, strengthening recruitment, deployment, and retention practices; and health education and health workforce regulation. This position ensures a comprehensive approach to human capacity development and provides programmatic leadership to ensure seamless planning, implementation of activities, and technical support. S/he must have an appropriate balance of technical, managerial, and interpersonal skills and experience. The Workforce Director must have the capacity to successfully interact with development partners, civil society, and community-based organizations.

Associated Job Duties

Support the Public Health Agency in vision and strategy development in the areas of responsibility. Help them succeed in their role through idea development, organizational consultation, facilitation, and leading innovation as requested.
Support teams (and individual members) with vision and strategy development in their areas of responsibility.
Help them succeed through idea development, facilitation, consultation, coaching and mentoring as requested.
Support the HR Director with vision and strategy development in their area of responsibility. Help establish HR as a driver of culture/people health and well-being through strategy development and implementation, consultation, coaching and mentoring.
Actively develop agency culture strategies that: 
Increase alignment between our culture and core values.
Enhance the health of Public Health Agency businesses and customer/community relationships.
Actively develop agency people strategies that:
Increase the health and well-being of Public Health Agency employees, helping them thrive and take that goodness to their teams, families, neighbors, and communities.
Generate a clear, measurable ROI for the Employee Experience Program.
Assess skills and gaps, especially related to data science due to quick evolution, and develop continuous learning plans for staff.
Lead the development of workforce analytics to:
Make visible culture and employee health at the Public Health Agency.
Enhance development and effectiveness of Public Health Agency people strategies
Support better decision-making on people matters across the entire organization.
Ensure a model exists to maintain the Public Health Agency’s workforce in a scalable, sustainable manner.
Develop and launch an employee experience program and ensure commitment to three principles:
Elevate employee experience with focus on equity.
Implement the outward mindset pattern (i.e., operationalizing see others, adjust efforts, and measure impact in the way we work every day) through personal customer engagement, product innovation, and customer/team satisfaction data.
Embrace design thinking (i.e., seeing others through human-centered design) to help us toward equity, innovation, and engagement.
Provide organizational consultation, coaching, mentoring and executive facilitation as needed in the organization

Qualifications

• Master’s Degree or higher in Public Health with at least three years of health care or public health experience, or bachelor’s degree with at least seven years of health care or public health experience, or a closely allied field.
• Demonstrated experience in organizational development and strategic planning.
• Extensive written and oral communication skills coupled with demonstrated experience communicating complex and unusual topics or issues both verbally and in writing to diverse audiences.
• Demonstrated professional-level experience in the following subject areas:
• Organizational Development, with particular attention to culture and workforce
• Strategic Planning
• Facilitation, coaching and decision-making
• Workforce Development
• Budget management and ability to track expenses related to projects.
• Demonstrated leadership competencies in the following areas:
• Self-awareness, self-management and continual growth and learning.
• Decision making – ability to identify issues, develop analyses of alternative positions and impacts; makes data driven, defensible recommendations; takes calculated risks based on logical rational decision-making processes; makes timely/responsive decisions; assumes responsibility for decisions made; and involves others appropriately in decision making processes.
• Utilize quality improvement tools and processes in accomplishing work activities and in support of the agency’s mission and goals; this includes seeking opportunities to participate in process improvement activities and seeking out efficiencies in how work is accomplished.
• Interpersonal awareness and the ability to be inclusive.
• Organizational and political awareness.
• Ability to integrate performance leadership into strategic development, provide coaching and mentoring for improved success, and display characteristics of interpersonal influence.

Working Environment

• Mobile work/telework. This position works at a personal computer up to 90% of the workday in a home or open office environment with noise, distractions, and interruptions. 
• Required to be self-directed and manage multiple and often competing priorities. 
• The incumbent must maintain a high level of confidentiality.