WIC MOBILE UNIT MANAGER

Job Role Summary

• Responsible for completing nutrition and breastfeeding assessment, education and counseling, and identifying the need for individual care and follow-up with a WIC Qualified Nutritionist. Coordinates the Mobile Unit schedule and activities. Maintains confidentiality of participant information based on program and Marion County Public Health Department policies and procedures.

Essential Duties

• Display a positive reflection of the Indiana WIC Program, both in the clinic and through community outreach activities, which may include local Farmers’ Market events and collaborations with healthcare providers, non-profit organizations, and other community partners.
• Develop working relationships with other staff and partnering community agencies. 
• Maintain a compassionate clinic environment that supports the needs of the community.
• Support and promote breastfeeding as the normative infant feeding method within the clinic environment.
• Provide all pregnant, postpartum, and breastfeeding clients with evidence-based breastfeeding support and education, within the clinic role’s scope of practice.
• Follow all policies and procedures of the Indiana WIC program.
• Provide written information to clients regarding Medicaid, agencies that provide Drug and Substance Abuse counseling, and other social service agencies.
• Document required information in the Indiana WIC Management Information System (INWIC MIS) to complete certification and nutrition education contact procedures.
• Is able to (or willing to learn to) drive and operate the WIC Mobile Unit to various locations.  NO CDL license required.
• Coordinates the Mobile Unit schedule and activities.
• Ability to attend occasional evening and weekend events with the WIC Mobile Unit.
• Participates in public health emergency preparedness exercises and in the response to public health emergencies, as directed.
• Participate in a minimum of two H.O.P.E events totaling a minimum of eight (8) hours annually.

Associated Job Duties

• Complete nutrition assessments and provide nutrition education and referrals tailored to the client’s living conditions, nutritional needs, food patterns, preferences, and dietary restrictions.
• Provide counseling using a client-centered approach.
• Lead group education classes and maintain related files and records.
• Document assessments (including anthropometrics), education, counseling, and referrals in the INWIC MIS.
• Create and tailor a food prescription using the INWIC MIS that is appropriate to the client’s needs.
• Schedule appointments using the Indiana WIC Management Information System (INWIC MIS).
• Ensure confidentiality of applicant and client information in accordance with WIC federal regulations.
• Assist applicants with the completion of intake documents.
• Screen WIC applicants for eligibility (identity, residency, and income) and document in the INWIC MIS.
• Offer the opportunity to register to vote and provide assistance to applicants and clients 17 years of age or older who are applying for benefits or are making an address change.  Work with the local agency Voter Registration Coordinator in transmitting VRG-6 forms and filing VRG-9 forms.
• Provide and explain Ineligibility Notice to applicants found to be ineligible for the program.
• Issue WIC benefits and eWIC card as needed.
• Provide explanations of the WIC program, including WIC-approved foods and use of the eWIC card.
• Provide applicants/clients with appropriate program informational materials.
• Assist applicants/clients with downloading, registering for, and utilizing the INWIC Mobile App.
• Perform height, weight, and hemoglobin measurements.
• Participate in in-service education and staff meetings.
• Attend off-site conferences and meetings as needed or required by the position.
• Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Qualifications

Must be one of the following: 

• Qualified Nutritionist
  • Registered Dietitian; or
  • Registration eligible to take the exam for the Commission on Dietetic Registration; or
  • Bachelor’s or master’s degree in Dietetics, Nutrition, or Nutrition Sciences
• Registered Nurse
• A graduate of a bachelor’s or master’s program in a health-related field which, through review of an official transcript from an accredited college, includes a study in nutrition.
• Experience in a maternal and child health or public health setting preferred.
• WIC experience for a minimum of 1 year. Preferred Marion County Public Health Department WIC experience but not required.

Knowledge, Skills & Abilities

• Present in the clinic during all clinic hours, up to the limit for full-time employees.
• Ability to work independently.
• Work effectively on a multidisciplinary team.
• Flexibility during periods of Program change.
• Effective communication, both orally and in writing.
• Ability to facilitate conversations with individuals to address their needs.
• Demonstrate professionalism in a manner consistent with legal and ethical standards including WIC federal regulations.
• Operate standard office and computer equipment.
• Utilize Indiana WIC communication services to appropriately serve WIC clients.

Working Environment

• Work completed in a fast-paced clinic setting. This may include interaction with the public, exposure to loud noises, and working in close proximity to others.
• Client interactions, including but not limited to height and weight measurements, hemoglobin finger sticks, and holding/lifting infants and children as needed.
• Repetitive motion related to standard office work.
• Occasional travel between clinics and to required statewide conferences.
• The ability to drive the mobile unit.
• Travel within Marion County.