Date: Feb 8, 2024

Location: Indianapolis, IN, US, 46205

Organization: HHC

Marion County Public Health Department is an organization that celebrates diversity, and seeks to employ a diverse workforce. We actively encourage all individuals to apply for employment and to seek advancement opportunities. Marion County Public Health Department also provides reasonable accommodations to qualified individuals with disabilities as required by law. For additional questions please contact us at:

Job Role Summary

The Public Health Trainer will work with Corporate Information Services (CIS), subject matter experts, electronic medical records (EMR) management, and application team members to develop, deliver, and optimize software training programs.  This position requires strong organizational skills and the ability to manage multiple priorities.  The position requires a background in instructional design/curriculum development and knowledge of adult learning methods and must possess excellent presentation skills, strong technical documentation skills, and proficiency in Microsoft Office. 

Associated Job Duties

  • Developing role-based training content, independently or with team members, using a variety of software programs, tools, and applications (such as Microsoft Office).
  • Designing, developing, and maintaining instructional materials (user guides, worksheets, manuals, presentations, etc.
  • Communicate application specific trainings to a variety of audiences and adapt delivery methods accordingly.
  • Evaluate employee performance and knowledge through an assessment process to include hands on skills and knowledge-based assessments.
  • Maintaining policy and procedure documentation
  • Observe the results and overall effectiveness of the training program and incorporate feedback from others into existing training and training administration procedures.
  • Learning new content and consulting with subject matter experts to develop training materials and answer any content related questions.
  • Assisting with building and testing of training environments, and providing support and troubleshooting issues
  • Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as needed
  • Preparing training lessons, printing materials, and setting up the training room and environment prior to the training sessions to include webinars and workshops in groups or individually.
  • Presenting information verbally and in writing in a clear and easy-to-understand manner.
  • Following up with trainees outside of the classroom to offer additional support
  • Serving as an expert educator to internal staff
  • Training and credentialing additional trainers or super users as needed
  • Manage and prioritize projects while adhering to timelines.



  • College degree preferred
  • Two to four years of experience in health care in any capacity (support staff, clinician, technical, trainer, etc.)
  • Experience in adult education/training
  • High level of proficiency in MS Office
  • Strong communications skills, both verbal and written.
  • On-the-job software training

Knowledge, Skills & Abilities

  • Demonstrating flexibility with respect to required changes in training content and delivery methods
  • The ability to work without close supervision, taking ownership of work activities and ensuring training sessions and supporting materials to meet Health Department standards
  • Critical thinking
  • Dependability
  • Interpersonal skills
  • Being cooperative and approachable and taking time to listen to and address others’ questions or concerns.
  • Presentation skills
  • The ability to develop and deliver formal presentations.  This includes presenting information in a clear and interesting manner, commanding the audience’s attention, developing effective materials, and handling questions or challenges from the audience.
  • The ability to read text, identify major points, make inferences, and draw conclusions that accurately reflect the material.
  • The ability to communicate information clearly and concisely to trainers and trainees when speaking and in writing.  This includes targeting the amount style, and content of the information to the needs of the receiver.
  • The willingness to out forth extra effort when required including demonstration persistence in the face of obstacles and adversity
  • Other Duties and Responsibilities
  • Participate in public health emergency preparedness exercises and in the response to public health emergencies, as directed
  • Participate in a minimum of two H.O.P.E. events totaling a minimum of eight (8) hours annually
  • Other duties as assigned

Working Environment

  • License / Certification: valid Indiana driver’s license and access to own vehicle for in-county travel.
  • Clinic and/or office setting
  • Standing or walking 20%
  • Steady use of hands or fingers: 80%

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Nearest Major Market: Indianapolis