FLSA Status

Job Role Summary

Essential Functions and Responsibilities

• Innovates, takes risks and experiments to improve outcomes
• Manages timelines/deadlines of team projects and site projects as assigned.
• Signs off on staff competencies.
• Participates in interview process and evaluations for clinical positions.

• An active listener to the patient, family, and staff member in conflict.
• Remains calm in a conflict situation
• Works to seek a solution that is good for both parties to the conflict.

• Promotes practice growth through attracting and retaining new patients
• Ensures requests for medication refills, test results, and other patient concerns are completed in a timely manner.
• Works patient panels to meet quality metrics by outreaching to patients who need disease- or age-specific screening and testing.
• Works with team providers and team members to provide patient education regarding diagnoses, medications, and wellness and self-management skills.
• Provides nurse visits for patients assigned to the team, and ensures that team members provide care within their scope of practice.

• Demonstrates a self-directed work effort aligned with team goals.
• Works collaboratively in the care and care management of patients and their families.

• Demonstrates clinical nursing competence, understanding of job expectations and compliance with organizational policies and procedures.
• Accountable for the safety and care of the patients/families within the team's panel.
• Functions as a resource to the team and others within the health center and EHC.
• Uses critical thinking skills in the care of the patients/families and to resolve issues within the team.

Job Requirements

• Registered Nurse required; with current license to practice in the State of Indiana
• LPN to RN -2 years LPN experience required
• RN -1 year RN experience required.
• One year previous leadership experience strongly preferred
• BSN preferred

Knowledge, Skills & Abilities

• Fully proficient verbal and written communication skills.
• High degree of emotional intelligence; self-awareness, self-regulation, motivation, empathy and social skills.
• High levels of accuracy, productivity and good judgment required in developing and maintaining a positive public and community image.
• Detail oriented, solid organizational ability
• Superior customer relations abilities
• Ability to work independently, devise own work patterns and prioritize tasks
• Capable of handling multiple tasks and projects concurrently
• Demonstrates excellent writing skills, creative excellent listening/interviewing skills, sound project and management skills
• Advanced computer skills required, including Microsoft Word, Excel, and Outlook
• Creative, innovative; utilizes the Plan-Do-Check-Act methodology to drive continuous improvement
• Utilizes age-, education- and socially-appropriate communication skills
• Skills in interpersonal relations, conflict resolution, education, community & organizational development.
• Ability to analyze complex situations and perform effective problem-solving functions.
• Knowledge of human behavior, social environment and agency resources
• Works effectively with a wide variety of professionals, patients and their families.
• Ability to analyze and interpret data, prepare necessary reports and make recommendations.