STRATEGIC COMMUNICATAIONS SENIOR MANAGER

Job Role Summary

The Strategic Communications Senior Manager leads enterprise-wide communication strategy and execution that supports the successful rollout, adoption, and sustainment of Health and Hospital’s (HHC) strategic priorities and long-range organizational goals. This role partners closely with executive leadership to translate strategic initiatives into clear, actionable messaging that drives alignment, engagement, accountability, and culture change across the corporation. The position ensures communication remains consistent, measurable, and responsive throughout major enterprise initiatives, including multi-year strategic plans, transformation efforts, and organizational priorities.

Day in the Life:

Partners daily with executive leaders, HR, operations, and cross-functional stakeholders to shape organizational messaging, prepare executive presentations and town halls, monitor communication effectiveness, and refine messaging strategies that support long-term strategic adoption and organizational alignment.

Essential Duties

Essential Duties:

1. Strategic Leadership & Communications Planning

• Lead enterprise communication strategies aligned to strategic plans and long-range priorities.
• Drive communications for major strategic milestones, including launch, annual updates, progress reporting, and course corrections
• Develop and steward the overarching narrative, messaging framework, and key themes for the strategic plan and other projects
• Translate complex strategic objectives into clear, compelling, and actionable communications for diverse audiences

2. Executive & Leadership Communications

• Serve as a trusted communications advisor to executive leadership and senior management
• Develop and oversee executive messaging, including speeches, presentations, town halls, and written communications
• Coach leaders and managers on effective communication of strategic priorities and organizational change

3. Internal Communications & Engagement

• Lead internal communications strategies that drive employee understanding, engagement, and accountability related to the strategic plan
• Develop manager toolkits and resources to support consistent cascading of messages across the organization
• Partner with HHC Administration, Human Resources, Corporate Communications, and other functions across the corporation to align communications with change management, workforce initiatives, and operational plans
• Ensure communications reinforce strategic priorities over time, supporting alignment and behavior change
• Identify risks, gaps, or misalignment in understanding and proactively address them through targeted communications

4. External & Stakeholder Communications

• Adapt strategic plan messaging for external audiences, including partners, community stakeholders, and media
• Support public-facing materials, reports, and announcements tied to the strategic plan, ensuring alignment with internal communications

5. Measurement, Insights & Continuous Improvement

• Establish and monitor metrics to assess effectiveness of communications
• Analyze feedback and engagement data to refine messaging and approaches
• Provide leadership with insights and recommendations to strengthen alignment and impact

6. Leadership & Influence

• Provide strategic direction and guidance to communications team members or cross-functional partners across the divisions of HHC as applicable
• Lead cross-functional collaboration related to strategic plan communications
• Model high standards of professionalism, discretion, and strategic judgment

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The employee may be asked to perform other duties as needed to support departmental and organizational goals.

Qualifications

Education

• Required:
• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field
• Preferred:
• Master’s degree in Communications, Organizational Leadership, Public Administration, or related field

Experience

• Required:
• Minimum of 7–10 years of progressive communications experience, including strategic or enterprise-level initiatives
• Demonstrated experience leading communications for complex, long-term initiatives or organizational change
• Proven ability to work directly with senior executives and influence at the leadership level
• Minimum 3 years leading highly visible cross-functional communication work
• Preferred:
• Experience supporting enterprise strategic planning or transformation initiatives
• Experience in a large, complex, or matrixed organization
• Experience in health care and/or government preferred
• Familiarity with change management principles and employee engagement strategies

Licenses/Certifications Required

• Required: Valid Indiana driver’s license

Knowledge, Skills & Abilities

• Strategic thinking and executive judgment
• Strong leadership presence and influence
• Clear, compelling storytelling
• Collaboration and stakeholder management
• Ability to manage ambiguity and long-term priorities
• Discretion and sound decision-making
• Exceptional written, verbal, and presentation skills
• Strong project management and organizational skills
• Executive communication strategy
• Speechwriting and presentation development
• Enterprise project leadership

Working Environment

• Primarily professional office environment with frequent meetings across HHC locations. Regular travel between sites for executive meetings, town halls, leadership sessions, and stakeholder events. Occasional evening events or executive support outside standard business hours may be required.