Job Role Summary

The Senior Project Manager/Business Analyst is responsible for managing multiple technology-related projects of various sizes from start to finish. They coordinate project teams, facilitate project progress, monitor project tasks, identify project risks and support issue resolution. They communicate effectively with management and stakeholders and act as liaison between business users, vendors, and technical teams. They perform Business Analysis with responsibility for gathering, analyzing, documenting, and communicating project requirements to solve business needs. The position blend is approximately 80% Project Management and 20% Business Analysis with specific preference given to Project Management background and experience.

As a member of the CIS department, team members may be asked to perform other duties as assigned.  Works under the supervision of the Manager of the Project Management Office. This role functions under a hybrid work schedule requiring a minimum of 1-day on-site per week with additional on-site work as required by project deliverables. Hybrid definition is subject to change.

Essential Duties

Project Manager (80%):

• Manage small, medium, and large-scale projects within budget and established timeframes
• Estimate personnel requirements, costs, and timelines for projects; perform resource planning and scheduling for analysts, programmers, and other resources
• Identify and manage project activities and tasks, develop, and maintain project schedules
• Interact and work collaboratively with all project team members and stakeholders
• Manage, investigate, and resolve open issues
• Anticipate and address project risks and threats
• Develop and maintain project supporting documentation following department standards and guidelines
• Communicate effectively with project sponsors, management, vendors, and stakeholders

Associated Job Duties

Other Duties and Responsibilities:

• Support and work collaboratively as a team member with others on projects as assigned
• Provide excellent customer service to internal and external customers
• Attend job related workshops and seminars as assigned
• Acquire and maintain a thorough knowledge of corporate and department standards, policies, and procedures  
• May work with restricted or confidential information. Maintain confidentiality of any sensitive information according to corporate procedures
• Partipates as member of Tier II in 7x24 after hours on call rotation
• Perform other duties and special projects as assigned

Qualifications

Education

• Bachelor’s degree in computer science, Information Technology, Business Administration, or Project Management required
• MBA or related Master’s degree preferred

Experience

• 5-7 years of Project Management experience required
• 3 years of progressive responsibility required
• 1-3 Years of Business Analyst Experience preferred

Licenses/Certifications Required

• PMP or related certifications strongly preferred
• Other Project Management Credentials (PgPM, PPM, PMI-ACP, CSM, SAFe Agile, Lean Six Sigma) a plus
• Valid Indiana driver’s license and access to own vehicle for in-county travel strongly preferred

Knowledge, Skills & Abilities

• Strong project leadership skills
• Strong interpersonal and verbal/written communication skills
• Solid planning, organizing, prioritization, and time management skills
• Ability to manage and prioritize multiple projects simultaneously
• Ability to manage limited resources over the life of a project
• Ability to bring projects to successful conclusions
• Ability to exercise independent judgment and flexibility under the stress of deadlines, interruptions and changing priorities
• Ability to implement and manage complex information technology/application system projects
• Strong elicitation, analytical, and problem-solving skills
• High degree of accuracy and concentration required, with attention to detail
• General knowledge of systems lifecycle methods, tools, standards, and automated project management systems
• General understanding of operational and technical hardware/network environments
• Positive attitude
• Team player

Working Environment

• This role functions under a hybrid work schedule requiring a minimum of 1-day on-site per week with additional on-site work as required by project deliverables. Hybrid definition is subject to change.
• Ability to travel to other locations within Marion County for project work
• Typical office environment; professional appearance required whether remote ro on-site
• Expertise in office applications including MS Word, Excel, PowerPoint, Project, Visio, and SharePoint
• Supervisory Responsibilities: None. This position has no direct reports but must be able to coordinate efforts with a variety of high level influencers within the organization.