SENIOR STRATEGIC PROJECT MANAGER (50080564)

Key Competencies

Job Role Summary

The Senior Strategic Project Manager drives the setup, execution, and closeout of strategic initiatives within the Office of Cultural Excellence and the Health Engagement Zone, including social determinants of health (SDOH) projects of all scales and levels of complexity. Working closely with the Chief Culture Officer and the Director, Health Outcomes and Culture Engagement, the Senior Strategic Project Manager serves as the consolidated point of accountability, communication, and coordination for all activity within assigned projects and supports the implementation of the vision and strategic plan of the office and the corporation. The position executes plans according to consensus-driven milestones and deliverables and collaborates actively with project stakeholders, resource managers, task owners, and community partners.
The ideal candidate is strategic, flexible, innovative, and collaborative, with a team mindset, the ability to self-start, and a demonstrated commitment to working with community members, neighborhood stakeholders, and their advocates to improve quality of life and health outcomes for all members of our community.

Essential Duties

•Strategic planning. Works closely with the Chief Culture Officer and the Director, Health Outcomes and Culture Engagement to create long- and short-term plans that advance the office’s strategic plan, including setting milestone targets and adhering to deadlines. 
•Project lifecycle management. Establishes, plans, manages, and closes out approved projects assigned by leadership, in concert with the voice of the community. Ensures each project has defined start and finish dates and, where appropriate, defined milestones. 
•Project objectives. Facilitates the development of clear, realistic, and actionable project objectives that meet business requirements and stakeholder expectations and are adequately socialized; works down from objectives to actionable work plans that are adequate to achieve agreed results. 
•Delegation and coordination. Develops strategic processes to ensure delegation and completion of tasks, and keeps timelines coordinated across multiple projects, including who is responsible for each deliverable. 
•Constraints and risk. Identifies, manages, and updates key project constraints and actively manages project risks throughout the course of each project, adjusting schedules and targets as needed. 
•Budgets and resources. Works with the Chief Culture Officer on project financing to ensure budgets and resourcing are sufficient to deliver project objectives within agreed time frames and recognized constraints.
•Cross-team alignment. Serves as the point of contact when multiple units are assigned to the same project to ensure team actions remain aligned, and makes effective decisions when presented with multiple options for how to progress. 
•Reporting and communication. Organizes project status reporting and communication so that stakeholders and team members are kept abreast of project progress and issues; ensures project working materials are centralized and readily accessible to the project team and stakeholders.
•Quality and continuous improvement. Performs quality control throughout project development to maintain expected standards, and ensures project results are consistently reviewed for continual improvement. 
•Community engagement and health equity. Engages diverse neighborhood stakeholders, community-based organizations, and residents, applying a health equity lens to project planning and implementation. 
•Standards and compliance. Actively supports and promotes project management standards, policies, and processes, and maintains protected health information in accordance with HIPAA privacy guidelines and regulations. 
•Other duties as assigned.

Associated Job Duties

•Writes talking points and prepares the Director, Health Outcomes and Culture Engagement and the Chief Culture Officer for presentations with key stakeholders.
•Represents the Office of Cultural Excellence and the Health Engagement Zone initiative in internal and external settings, and presents the vision of the office to the community.
•Plans and organizes team meetings and ensures strong internal communication.
•Uses social media to help share the vision and work of the office.
•Attends events and conferences to support or represent the department or the corporation.

Qualifications

Education/Experience:
•Bachelor’s degree required; advanced degree preferred.
•At least three (3) years of experience managing complex projects.

Licenses/Certifications Required

•A valid driver’s license is required.
•Project management certification(s) preferred but not required.

Knowledge, Skills & Abilities

•Ability to productively engage staff, customers, stakeholders, and partners at all levels, and to coordinate project participation across a diversity of roles both within and beyond the organization.
•Ability to identify the key team members and stakeholders for projects of different types for the purpose of project setup and planning.
•Ability to facilitate discovery and planning for projects of all scales and complexities.
•Demonstrated ability to work with diverse neighborhood stakeholders, and commitment to working with vulnerable residents and their advocates to improve quality of life and health outcomes.
•Excellent written and verbal communication skills, along with strong interpersonal, listening, and networking skills.
•Ability to delegate, collaborate, and exercise tact and diplomacy in complex situations.
•Ability to work independently under the general direction of leadership to meet performance objectives.
•Proficiency with Microsoft Office (Excel, PowerPoint, Word) and social media platforms.
•Proficiency in languages other than English is a plus; please identify any in your application.

Working Environment

This position is based in an office environment, and much of the work is performed virtually via computer or in person in offices and conference rooms. The incumbent must be nimble and able to adapt to changing assignments and tasks as needed.
The position requires travel to corporate division locations across the city and may require attending meetings or performing work away from the hospital campus. Occasional events may be required to support or represent the Chief Culture Officer or the corporation. Out-of-state travel may be required for conferences. Standard office equipment, including a computer and Microsoft Office applications, is used to perform duties.