Job Role Summary

The Security Coordinator/Security Dispatch Administrator assists the Security Manager and Security Supervisor with ongoing security-related projects and operates a Public Safety dispatch. This position also assists in tracking and preparing various reports i.e. expense tracker, work schedules, work orders, inspection reports, and responds to customer requests and issues, and coordinating with external vendors.

Associated Job Duties

• Operates the security dispatch program, reporting to the Security Manager regularly.
• Serves as a Public Safety Liaison.
• Maintains appropriate logs/records of all incoming/outgoing radio traffic, telephone calls, all incidents by case number, and location of security staff.
• Manages equipment and supply needs, including telecommunications equipment, and other supplies. Assists in inventory control programs and purchases and supplies as needed.
• Demonstrates knowledge of applicable policies, all departmental policies, and general orders 
• Follows up on deficiencies found during inspections with vendors and contractors.
• Manages key control for the Security Department.
• Manages security vendors and suppliers on behalf of the Security Manager. Including access control, Camera, and alarm systems. Provides escorts to vendors, and contractors as assigned.
• Maintains appropriate logs/records of all incoming/outgoing radio traffic, telephone calls, all incidents by case number, and location of security staff. 
• Monitors various surveillance devices, constantly observes, and remains alert in preparation for calls about security concerns. 
• Assign and monitor the deployment of personnel to maximize the effectiveness of security functions on and off HHC/MCPHD properties.
• Assists with customer-generated work order requests; prioritizes, schedules, and assigns work to staff, manages work order data in a computerized work management tracking or work order system.
• Available to assist with emergencies during regular business hours, evenings, weekends, and holidays.
• Performs other duties as assigned.

Other Duties and Responsibilities:

• Complies with all HHC and Security mandatory training, education, and requirements. 
• Trains, and assists other employees or new hires upon request.
• Actively and willingly takes part in process improvements.
• Other duties as assigned. 

Qualifications

• High school diploma or equivalent; on-the-job training as determined by the corporation. 
• A combination of education, training, and work experience in the Associated Duties is desired.
• Must have a valid driver’s license.
• Must not have a felony conviction.

Licenses/Certifications Required

Must have a valid driver’s license.

Knowledge, Skills & Abilities

• Strong written and verbal communication skills
• Proficiency with Microsoft® Office programs 
• Good understanding of Public Safety Dispatch operations 
• Ability to communicate effectively with all levels of management, employees, and the public.
• Ability to work within a team environment.

Working Environment

Work will involve indoor and outdoor duties across multiple corporate buildings and grounds. Must have the ability to stand or walk for prolonged periods. Ability to maintain steady use of hands and fingers. This position will be exposed to heat and cold weather conditions.