Retail Associate - Starbucks

Date: Mar 23, 2021

Location: Indianapolis, US, 46202

Organization: HHC

Division:Eskenazi Health  

Sub-Division: Hospital  

Req ID:  8641 


Schedule: PRN/Per Diem 

Shift: Varied 

Salary Range: $13.26 - $17.55 


Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.


FLSA Status


Job Role Summary

The Retail Associate provides excellent customer service to all guests while maintaining compliance with Indiana State Department of Health regulations and department policy and procedures.  We are currently seeking applicants for our on-site Starbucks - the hours are varied and flexible and Starbucks is open Monday-Friday - NO WEEKENDS! #Starbucks

Essential Functions and Responsibilities

•    Delivers excellent customer service at all times and works as a team member to provide the most efficient service to guests. Maintains a calm and professional demeanor during periods of high volume to promote a positive guest experience and stable working environment.
•    Proficiency in the Micros POS system to ring up orders and cash out guests. Responsible for accurately entering cash and credit card transactions; applying discounts, coupons and promotions appropriately and is accountable for any drawer imbalances per department policy 400-7.1 “Cash Register Variance”
•    Maintains appropriate sanitation levels in the work area in compliance with Indiana State Department of Health and Marion County Health Department regulations (proper labelling, FIFO and hand washing)
•    Possesses knowledge of  menus in retail operations; verbalizes the menu options to guests and guides their experience to sell product
•    Assists with the delivery of online orders around the main Eskenazi Health campus. Checks orders for accuracy and completes deliveries in a timely manner.
•    Assists with basic food preparation and possesses knowledge of food safety    
•    Completes side work at the beginning and end of shift as assigned including but not limited to cleaning duties, food prep, stocking and assisting in other areas of the operation as needed.
•    Works as a food handler during special events and in satellite retail operations as needed
•    Maintains assigned retail area in a way that is appealing to customers; ensuring product is merchandised well, stocked fully, rotated and priced appropriately

Job Requirements

•    High School Diploma or equivalent (GED)
•    Minimum of one year of general work experience or currently enrolled in a higher education institution

Knowledge, Skills & Abilities

•    Ability to read, write and understand English
•    Ability to learn quickly
•    Strong interpersonal skills
•    Ability to work as part of a team and build positive relationships
•    Demonstrates proper use of equipment
•    Follows infection control policies and procedures
•    Knowledge of safe food handling practices
•    Ability to handle complaints professionally
•    Ability to communicate effectively in a professional, courteous manner with food service personnel and other hospital staff



Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.




Nearest Major Market: Indianapolis