Rehab Technician

FLSA Status

Job Role Summary

The Rehab Tech, under the general supervision of a licensed/certified physical/occupational/speech therapist or therapist assistant, assists with physical, occupational and speech therapy and related activities. This position routinely has contact with adult and geriatric patients; may occasionally have contact with pediatric and adolescent patients. The Rehab Technician proactively contributes to Eskenazi Health’s mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County; and models Eskenazi Health values. The Rehab Tech for Rehabilitation Services may provide medical interpretation services to patients and act as a liaison between health care providers and patients.  

Essential Functions and Responsibilities

• Assists Therapists: Assists with routine tasks to maximize the amount of time that therapists are able to provide direct patient care. Assists therapists with direct patient care as delegated. Facilitates DME and supply orders as appropriate. Transports patients safely and in a timely manner
• Scheduling: Schedules or cancels patient appointments as requested and through appropriate pathway. Verifies and attaches referrals for patient appointments. Prioritizes own schedule to meet therapist and department needs. Triages requests for assistance and communicates this effectively to team members
• Professional Communication/Collaboration: Effective teamwork with peers and other hospital staff. Effective verbal and written communication skills. Consistently checks and participates in electronic communication. Interacts appropriately and effectively with patients, families, staff. Responsive when asked to assist co-workers. Volunteers to work additional weekends/holidays
• Student Education: Participates in the education of students. Effectively manages the student's learning experience. Assures adequate orientation for students. Assures student is compliant with Policies & Procedures and HIPAA regulations. Meets with student regularly and gives constructive feedback on a regular basis. Regularly observes students and adjusts supervision levels accordingly. Represents Eskenazi Health in a professional manner to the student
• Environmental Support: Ensures that patient care environments are maintained and equipment is checked and kept in safe working order. Maintains clean and stocked work areas and equipment. Completes patient care equipment maintenance and cleaning per department policy. Contacts Biomedical Engineering and/or Facilities when equipment needs repairs or routine maintenance
• Process Improvement: Actively embraces opportunities and ways of improving services, patient care, and/or productivity by impacting costs, outcomes and/or patient satisfaction. Provides value-added suggestions to improve services and performance. Assists with data collection and prepares reports as requested. Responsible and committed to own personal growth. Contributes to establishment and achievement of annual goals. 
• Time and Priority Management: Prioritizes multiple tasks to maximize time assisting therapists in direct patient care. Reports to work on time and on a consistent basis. Is not in the disciplinary process per the hospital attendance policy guidelines. Manages own schedule. Is visible and available to therapists for assistance
• Language Interpretation and Translation, if applicable. Accurately interprets therapy assessment and treatment information and instructions to and from patients exactly as communicated.  Acts as a resource for other staff to provide interpreting and translation services; identifies communication barriers.  Translates documents as needed by the department. Interprets office policies and procedures

Job Requirements

• High school education or equivalent required. Some undergraduate education or degree in related field (Exercise Science, Exercise Physiology or Athletic training) preferred
• Previous experience as Rehab Tech preferred
• Current BLS Certification
• Candidates enrolled in PT, OT, ST, PTA, COTA or health related program at accredited school or completing prerequisites to enter the same preferred
• Successful completion of Rehab Tech competencies within first thirty days