Peer Recovery Specialist, GF
Date: May 27, 2025
Location: Indianapolis, IN, US, 46202
Organization: HHC
Division:Eskenazi Health
Sub-Division: FQHC
Req ID: 23464
Schedule: Full Time
Shift: Varied (Days/Evenings)
Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Non-Exempt
Job Role Summary
The Peer Recovery Coach, GF assists clients to access recovery-oriented substance use and mental health treatment, resources and community recovery supports. This position bridges the fragmented treatment system into a more holistic care model through providing support across multiple systems and frameworks of care across the community. The Peer Recovery Coach maintains ongoing client support regardless of the stage of recovery and serves as a motivator, ally, role model, problem solver and advocate for patients who are seeking assistance. The Peer Recovery Coach possesses a thorough understanding of community culture and is able to address the barriers of successful recovery, including decreasing stigma related to mental health and substance use while linking individuals to community resources and treatment options.
Essential Functions and Responsibilities
• This is a grant funded position.
• Engages with individuals who have been identified as using substances for the purpose of assisting with access to initial and ongoing treatment and support
• Provides services in a variety of locations including client’s home, community, emergency department and outpatient treatment providers
• Works with clinical team to conduct initial needs assessment, reviews the patient’s substance use history and assists in identifying the client’s goals and expectations
• Helps individuals identify and address any barriers to on-going engagement with the treatment system
• Accompanies patients to appointments, meetings and social service agencies as needed
• Manages data entry into the electronic medical record and for purpose of tracking outcomes
• Integrates cultural awareness and sensitivity of diverse needs into client care in daily work
• Accurately, legibly and legally documents services provided; completes other required assessments and documentation
• Develops positive rapport with clients and their families while maintaining appropriate professional boundaries
• Communicates effectively with cognitively impaired clients; remains composed and effective when faced with unexpected situations
• Explains actions reasonably and clearly to clients
• Finds creative and effective solutions to complex problems and justifies prioritization when needed; identifies reasonable ideas/guides for prioritization of urgent requests and current demands
• Provides community resource referrals, patient advocacy, support, outreach and follow-up as needs are identified within the client’s home community
• Initiates advocacy/liaison role for patients in referrals to and from community partners
• Teaches problem solving skills
• Teaches consumers to identify and combat negative self-talk
• Teaches consumers how to identify and overcome fears
Job Requirements
- Minimum of high school diploma or equivalent required
- Peer Recovery Certification, Community Health Worker Certification or Certified Recovery Specialist credential required and based on needs of the service area
- Minimum one (1) year in recovery required except as noted below:
- Narcotics Treatment Program Only: Three (3) years in recovery required
- Crisis Service Areas Only: Minimum one (1) year of experience required
- Strong customer service skills
- Outpatient Service Areas Only: Valid Indiana driver’s license that meets Eskenazi Health’s driving policy requirements.
- Preferred: Ability to meet the Indiana Medicaid requirements as an Other Behavioral Health Professional (OBHP) or Qualified Behavioral Health Professional (QBHP)
Knowledge, Skills & Abilities
• Demonstrates effective communication skills; ability to use age appropriate communication skills
• Understands and has ability to communicate effectively with individuals from diverse backgrounds
• Knowledge of and proficiency in operating computer programs including Microsoft Office
• Ability to prioritize tasks and work effectively with complex tasks under pressure/time restraints/irregular schedules
• Ability to effectively address issues of ethnic and economic diversity
• Strong interpersonal skills and a genuine caring attitude for patients, families and staff
• Detail-oriented with the ability to think critically and independently
• Effective written and verbal communication skills, including ability to communicate in a professional manner with physicians, administration and the general public
• Excellent organizational skills with the ability to prioritize work and devise own work patterns/methods; flexible to changing priorities; ability to work with minimal supervision
• Meets the following basic competencies:
o Basic first aid/CPR
o Mental health and addictions
o Documentation and billing practice
o CPI
o Confidentiality process and procedure
o Annual education
o Legal issues
o OBHP eligible, preferred
Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.
Nearest Major Market: Indianapolis