ED Registrar (days)
Date: Jan 8, 2021
Location: Indianapolis, US, 46202
Organization: HHC
Division:Eskenazi Health
Sub-Division: Hospital
Req ID: 6321
Schedule: Full Time
Shift: Varied (Days/Evenings)
Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.
- Proactively contributes to Eskenazi Health's mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. Models Eskenazi Health valuesRegisters patients by validating demographic information, identification of appropriate payer sources, executing general consent form authorizing treatment and securing and imaging appropriate documents (photo ID, insurance cards, etc.) into OnBase Front Office ScanningAdheres to all quality and productivity standards defined by the departmentCollects prepayment for pending services (when applicable) and co-pays as defined by patient insurances for emergency servicesReconciles the cash activity logAbility to work in any Emergency department related locations and any segment of the processes in use - QER, Update to EMD, WVC or UVC registration, Cash Desk/Checkout and chart breakdownFollows appropriate policies and procedures in production at each area.Matches and retrieves appropriate patient from McKesson STAR MPIEstablishes priorities, meets deadlines, and follows written and verbal instructionsFollows downtime manual processes with little or no supervisionInteracts with local, state, and federal officers and inmates to identify appropriate payer sourcesChecks-out patients via the "discharge/checkout" functions in McKesson STARDirects patients to financial counselors when no payer is identified and/or patient has outstanding balanceInforms patient and/or family of the patient obligation policyDetermines if reason for visit is work related (workmen compensation claim)Accountability for accuracy of data collected and entered into systems. Ability to maintain a passing grade on monthly auditsElectronically (Kramer, Web Interchange, Eskenazi Health Advantage web site, etc.), or telephonically verifies patient's insurance eligibility and benefitsUtilizes Kramer system to verify address provided by patientTracks patient location via Picasso tracking systemInteracts with clinical and non-clinical staff in professional, efficient, and friendly mannerAdapts activities/behaviors to reflect and ensure adequate service appropriate to the age of the patients served (i.e. neonatal, infant, pediatric, preschool, school-age, adolescent, adult, and geriatric)
Minimum of one (1) year experience in business, office management or health information management. High School Diploma or (GED with post-secondary education courses or certification in business, computers, and Office Management. Associate's degree preferred
- Must complete outpatient registration program and pass the exam with a score of 90% or higher, in addition to annual competency exams as required
- Must take and pass Registrar pre-test with score of 90% or higher
Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.
Nearest Major Market: Indianapolis