Care Coordinator - STARS Program

Date: Feb 10, 2024

Location: Indianapolis, IN, US, 46202

Organization: HHC

Division:Eskenazi Health  

Sub-Division: SEMHC  

Req ID:  17837 


Schedule: Full Time 

Shift: Days 


Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.



The Focus of the STARS Program

The STARS (Stabilization, Treatment, and Rehabilitation Services) Program provides a unique opportunity to provide comprehensive mental health services to people with co-occurring mental illness and intellectual disability.  Team members work with these individuals to empower them to become more independent through skills building, resource management, advocacy, and personalized treatment planning.

Where You Fit In:

The Care Coordinator advocates for clients to ensure access to needed services which includes developing community relationships and resources. In collaboration with the MD/CNS and treatment team, the Care Coordinator formulates, develops, and revises treatment plans, BPSA's, ANSA and CANS assessments, and other necessary client assessments.

What to Expect w/ a Community Based Role:

This role is in the community up to 50% of the time, with majority of services being homebased. The Care Coordinator creates their own community schedule, providing flexibility to focus each day by geographical areas.  All clients are within Marion County, and we reimburse for mileage. The schedule for this role is Monday through Friday, 8:00am to 4:30pm.

Am I Qualified?

Bachelor's degree required, with the ability to meet minimum competency standards set forth by Sandra Eskenazi Mental Health Center; some Sandra Eskenazi Mental Health Center programs may have additional certification and/or educational requirements


  • Ability to meet the Indiana Medicaid billing requirements as an Other Behavioral Health Professional (OBHP) or Qualified Behavioral Health Professional (QBHP) as defined by Indiana Medicaid
  • Valid Indiana driver's license that meets Eskenazi Health's driving policy requirements

What We Offer:

We strive to create a flexible and realistic work-life balance by providing the following:

  • Competitive compensation
  • Opportunities for further growth and development
  • Established shift differential for eligible shift hours
  • A culture of caring not only for patients/family members but also for our staff - ask your recruiter about the unique ways SEMHC supports our team members!

Why join our Team at Sandra Eskenazi Mental Health Center:



Essential Functions and Responsibilities

  • In collaboration with the MD/CNS and treatment team, formulates, develops and revises treatment plans, BPSA's, ANSA and CANS assessments, and other necessary client assessments timely, accurately, and with good quality
  • Uses discretion and independent judgment to develop treatment plans, in consultation with the treatment team
  • Advocates for clients to ensure access to needed services which includes developing community relationships and resources
  • Implements treatment plans; coordinates service revisions based on treatment plans
  • Identifies any high-risk patient symptoms or circumstances that would result in risk for self-harm or harm to others and notifies appropriate higher level clinical staff for consultation
  • Completes appropriate legal documentation as indicated on treatment plan
  • Interprets and applies service and billing procedures according to client needs; completes billing according to guidelines for timeliness and accuracy
  • Works with family, significant others and community supports to assist clients in meeting goals
  • Alters activities and behaviors to reflect and ensure adequate care appropriate to the age of clients served
  • Provides quality case management and activities of daily living skills training to clients
  • Monitors client progress and reflects this in documentation
  • Meets the agency's standards of timely completion of progress notes
  • Meets the agency's standards of client service hours
  • Demonstrates commitment to professional growth by actively participating in clinical supervision
  • Embraces, understands, and operates under the Recovery Model, including AIDET, the spirit of motivational interviewing, and follows the levels of accountability

Knowledge, Skills & Abilities

  • Ability to implement community and strengths-based treatment interventions
  • Strong interpersonal skills; ability to be both clear and concise in written and verbal communications
  • Solid knowledge of psychiatric and addiction diagnoses and understanding of their impact on behavior and all life domains
  • Solid knowledge of psychotropic medications; their uses and side effects
  • Use of discretion and independent decision-making regarding client safety and care
  • Willingness and ability to carry out directives from other team members; ability to teach and mentor others
  • Ability to use communication skills appropriate to the age of the client
  • Ability to interpret and apply complex directives, information, and regulations
  • Crisis intervention skills
  • Demonstrated leadership and team-building ability



Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.




Nearest Major Market: Indianapolis