CORE COMPENTENCIES TRAINING COORDINATOR

Job Role Summary

The Core Competencies Training Coordinator provides information, directs structured learning experiences, and manages group discussions and group processes. This position assists the health department in providing resources, tools, and services to train the workforce so that it is well equipped to deliver essential public health services.  The coordinator develops workforce activities to assist employees to engage in opportunities through which they obtain essential knowledge and skills, creating structures that embrace ongoing learning while supporting the organization’s strategic objectives ensuring the workforce is capable, engaged, and sustained in its work.  This position identifies and utilizes appropriate methods of instruction with an emphasis on adult learning techniques. This position is responsible for assessment, planning, organization, implementation and measurement of educational content and developmental programs. The coordinator is responsible for ensuring an understanding of job competencies and best practices for all levels of public health staff through course development, delivery, and evaluation.

Associated Job Duties

• Identifies the core competencies that are important to the health department’s success, including competencies aligned with strategic objectives, those aligned with specific roles, and those that are universal and apply to all employees.
• Analyzes how to address skill, knowledge, capacity gaps, and build employee competencies through diverse workforce development approaches.
• Provides information, directs structured learning experiences, and manages group discussions and group processes.
• Identifies and utilizes appropriate methods of instruction with an emphasis on adult learning techniques. Responsible for assessment, planning, organization, implementation and measurement of educational content and developmental programs. Responsible for ensuring competencies and best practices for all levels of staff through course development and delivery. 
• Facilitates, develops, and implements training programs to ensure achievement of strategic initiatives and departmental goals.
• Ensures programs in place to meet regulatory requirements, strategic initiatives and support performance improvement needs.
• Provides consultative expertise regarding development and/or assessment of departmental competency programs based on the organizational model, specifically regarding employee orientation and development programs and program evaluation.
• Effectively manages resources to include time management, prioritizing workload, planning, and scheduling.
• Demonstrates effective communication skills, instructional design, oral, written, and electronic presentation skills.
• In collaboration with appropriate Department Heads, ensures program outcomes and established goals for employees and departments are met. 
• Confers with Leadership to gain knowledge of work situations requiring training and to support policies, procedures, regulations, business initiatives and technologies.
• Formulates teaching outlines and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops.
• Designs teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works.
• Conducts one-on-one training sessions covering specified areas such as on-the-job training, refresher training, etc.

Qualifications

• Bachelor’s degree in education or related field with three years’ experience; Master’s degree preferred
• Minimum of seven (7) years of experience in program development, program design and implementation may be accepted in lieu of above.
• Experience with facilitating groups of five (5) to one hundred (100) participants for both in person and online content delivery
• Familiarity with the Core Competencies for Public Health Professionals
• Proficient with Microsoft Office (Word, Excel, and PowerPoint)
• Valid Indiana driver’s license

Knowledge, Skills & Abilities

• Knowledge of the adult education models for course development  
• Knowledge of regulatory requirements in relation to hospital education programs such as the Joint Commission, State Board of Health, OSHA, etc.
• Ability to consult and teach departments regarding age-appropriate and cultural needs.
• Expert in competency assessment, development, educational programming, and delivery methods and techniques
• Functions independently, possesses strong decision making and problem-solving skills.
• Skilled in relationship building, conflict resolution, educational development and evaluation, and organizational planning.
• Exhibits strong history of skill set development and learning to maintain expertise.
• Maintains expertise via best practice models in the areas of New Employee Orientation; customer service, soft skills training such as communication skills, employee engagement, and change management.
• Ability to research and analyze information and develop valid conclusions, recommendations, and reports.
• Ability to use various information systems.
• Ability to work as a member of an integrated team throughout all levels of the organization including Leadership.
• Ability to participate in long range planning for educational purposes.
• Detail oriented
• Excellent written and verbal skills