Job Role Summary

Under the direction of a licensed clinical staff member, the CMA assists the providers of a health care site with the facilitation of client visits and procedures, routine laboratory tests, medication delivery, and referrals. The CMA will work hand-in-hand with the providers to achieve quality outcomes for the population (predominately refugees) of the practice site. Working with diverse populations, with varying language and cultural backgrounds, the CMA must be flexible and adaptive in providing continuity of care.  There will be travelling in Marion County to visit community sites.

Qualifications

• High school diploma or general education degree (GED)
• A certified Medical Assistant Certification from an accredited teaching establishment
• At least 2-3 years of experience working as s medical assistant, preferably in a medical office or health care setting
• Computer skills including typing skills of a minimum of 30 words per minute

Licenses/Certifications Required

• Current CMA certification
• Valid Indiana Driver’s license
• Access to own vehicle and current automobile insurance
• CPR certified 
• TB skin test certified (training provided)

Knowledge, Skills & Abilities

• Ability in taking client /patient vitals, perform injection/immunization procedures, phlebotomy, and exam room preparation
• Ability to function independently and seek supervision appropriately
• Ability to work effectively under pressure of deadlines and stressful situations, set priorities,  and be flexible 
• Requires excellent organizational skills and attentiveness to detail
• Must be able to read, write, and follow written/verbal instructions in English
• Requires ongoing knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.)
• Ability to interact in a professional manner and effectively deal with the demands of clients/patients, agencies, community partners, and government entities
• Must be flexible in working with a variety of community partners
• Requires skills in effective interpersonal communication in a multi-cultural setting
• Work collaboratively and diplomatically with colleagues, personnel, and the public
• Requires ongoing knowledge of Marion County communities and agencies
• Must maintain confidentiality of information per HIPPA guidelines

Working Enviornment

Contacts – Internal/External:

• Department/program area staff, MCPHD organization wide staff
• Client’s/patient’s
• Medical community (i.e., hospitals, physician offices)
• Government agencies (i.e., ISDH, FSSA, other health departments)
• Community and/or other Agencies (i.e., resettlement agencies, schools)

Mental/Visual/Physical Strain: 

• May be required to travel in and/or of state (related to work conferences, and/or community sites)
• Unconfined sitting – client interviews, computer data entry (charting), etc., standing or walking to and from community sites; climbing stairs; steady use of hands or fingers; lifting, carrying, etc. with arms and legs (possibly as much as 20 pounds)
• May be exposed to substandard and unsanitary living conditions
• May be exposed to allergens of all types (i.e., pets, dust, smoke, etc.)
• May be exposed to communicable disease (s), blood, and other bodily fluids
• Required to wear N-95 masks in situations where client is considered infectious
• Visual abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and accommodation
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for this position