CASHIER II

FLSA Status

Non-Exempt

Job Role Summary

Essential Functions and Responsibilities

• Proactively contributes to Eskenazi Health's mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. Models Eskenazi Health's values
• Performs a variety of clerical, financial, and patient accounting services necessary to maintain efficient flow of operations in the clinic/hospital/office setting
• Processes and properly receipts payments from patients and guarantors, as well as non-patient items such as miscellaneous revenue, grant funds, petty cash reimbursements/replenishments and general fund payments
• Processes, receives, and prepares deposits going to multiple bank locations daily
• Prepares and maintains log of outgoing deposits, ensuring deposit log is signed out by the armored courier prior to their removal from the Cashier's office
• Prepares Miscellaneous Revenue General Ledger entry forms
• Orders Currency and Coin shipments for hospital and ensures timely and accurate depositing for offsetting orders received
• Prepares Excel Spreadsheet reports as required, documenting deposits and reconciling bank statements
• Collects reporting data, audit, and assists in balancing of Pharmacy deposit items as reported by armored courier service (i.e. CompuSafe and/or SafePoint)
• Maintains proper security of cash, negotiable items, and PHI
• Balances cash drawer daily, prior to leaving for the day
• Balances contents of safe
• Participates in unscheduled audit of Cashier's office once monthly as directed by Supervisor, Manager or Director
• Utilizes reports to gather and compile information for the preparation of daily, weekly, or monthly reporting of financial data
• Ensures accurate and timely processing of deposit in route to bank
• Ensures the availability of change on hand for customers
• Maintains a professional work environment
• Performs weekly auditing of vault to ensure funds are accounted for
• Assists customers with all requests
• Researches account information within the various patient accounting systems
• Determines and directs customers to various locations of the hospital
• Responsible for the development, maintenance, and updating of spreadsheets
• Acts as a liaison between patients, departments, and other divisions within EHS
• Participates in orientation/instruction of new personnel as required
• Participates in quality improvement processes as requested by Director/Manager
• Communicates potential complaints to management in a timely manner

Job Requirements

• High School Diploma or GED, with post-secondary education courses or certification in Business, Computers, or Office Management
• Associate's Degree preferred
• Minimum of one year of experience in business office, office management or health information management required
• Must be proficient in 10key and capable of typing a minimum of 40 wpm

Knowledge, Skills & Abilities

• Skills in multi-tasking between multiple systems, including strong data management and MS-Excel skills
• Various patient accounting systems
• Microsoft Office products (Word and Excel required); ability to learn and use with proficiency additional operating systems as needed for completion of job duties
• Positive demeanor, excellent customer service skills, and good verbal/written communication skills with the ability to use age appropriate communications
• Professional appearance and approach
• Detail oriented with strong mathematical and analytical skills for problem solving